Cookie Policy
Understanding how we use cookies to enhance your browsing experience
Last updated:
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you interact with our site. These files are harmless and do not contain any personal information that can identify you directly.
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access to your account, and shopping cart functionality. Without these cookies, our website wouldn't work as expected.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website performance and user experience.
Types of Cookies We Use
We categorize our cookies based on their function and duration to give you clear information about how they enhance your experience.
Session Cookies
These temporary cookies are deleted when you close your browser. They help maintain your session and keep you logged in while browsing our site.
Persistent Cookies
These cookies remain on your device for a set period, helping us remember your preferences and provide personalized content during future visits.
First-Party Cookies
Set directly by our website, these cookies help us provide core functionality and remember your choices to improve your experience.
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _marketscale_session | Maintains user session and authentication | Session | Essential |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| _gac_* | Google Analytics - campaign information | 90 days | Marketing |
| cookie_preferences | Stores your cookie preference choices | 1 year | Functional |
How We Use Cookies
Website Functionality
Cookies ensure our website works correctly by remembering your login status, maintaining your shopping cart, and keeping your preferences consistent throughout your visit.
Analytics & Improvement
We use analytics cookies to understand how visitors use our website, which helps us identify popular content and improve user experience.
Marketing & Personalization
Marketing cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They also help personalize content based on your interests.
Security & Performance
These cookies help protect against fraud and ensure our website loads quickly and securely. They also help us maintain the integrity of your account.
Your Privacy Matters
All cookies we use comply with GDPR, CCPA, and other privacy regulations. We never sell your personal data to third parties.
Managing Your Cookie Preferences
You have full control over which cookies you accept. We provide multiple ways to manage your preferences and delete cookies if needed.
Cookie Settings
Use our cookie preferences center to enable or disable specific types of cookies. You can change these settings anytime.
Clear Cookies
You can delete cookies stored on your device at any time through your browser settings or our settings page.
Browser Settings
Most browsers allow you to control cookies through their settings. You can block all cookies or set alerts when cookies are being sent.
Learn MoreImportant Notice
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to work properly.
- • Disabling analytics cookies won't affect website functionality
- • Marketing cookies can be safely disabled without losing features
- • Essential cookies ensure secure login and core functionality
Third-Party Cookies
Some cookies on our website are set by trusted third-party services that appear on our pages. These services may set cookies when you interact with their content, even if you're not a user of their services.
Google Analytics
Helps us analyze website traffic and user behavior. Google provides information on how it uses this data in their Privacy Policy.
Facebook Pixel
Helps us measure the effectiveness of our Facebook advertising and track conversions. Learn more in Facebook's Data Policy.
Security Services
Various security providers help protect our website from fraud and maintain a safe browsing environment.
Your Rights & Options
Right to Information
You have the right to know what cookies are being used and for what purpose. This policy provides detailed information.
Right to Choose
You can control which cookies you accept, except for essential ones that are required for website functionality.
Right to Delete
You can delete cookies at any time through your browser settings or our cookie management tools.
Contact Us
If you have questions about our use of cookies or want to exercise your rights, please contact our Data Protection Officer.
Data Protection Contact
Email: [email protected]
Phone: +44 20 7946 0958
Address: 25 Canada Square, Canary Wharf, London E14 5LQ, United Kingdom
Hours: Monday-Friday: 9:00 AM - 6:00 PM
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
How We'll Notify You
When we make significant changes to this policy, we'll notify you through:
- Prominent notice on our website
- Email notification (if you have an account)
- Updated "Last Modified" date
Version History
We maintain a record of previous versions of this policy. You can request access to historical versions by contacting us.
Questions About Our Cookie Policy?
We're here to help clarify any questions you may have about our use of cookies and your privacy rights. Our team is committed to transparency and responsible data practices.